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HPE StoreOnce B6200, 6500, 6600 System QR Image

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Overview

A Quick Restore (QR) ISO image is used to re-image the software on a StoreOnce appliance to a known good state. It is only used, under guidance by HPE Support, in the unlikely event of an appliance`s root file system becoming corrupted or lost; for example if multiple OS disk failures have occurred.

For multi-node appliances, one failed node in a couplet can be quick restored without data loss if the system has failed over to the second node.

 

Important

All nodes in a cluster of a multi-node appliance must be running the same software build. If using the QR ISO image it must be the same revision as the current software. HPE recommends that you create new QR media at system installation and whenever the system software is updated.

 

Supported Software Versions

The following table lists the StoreOnce software versions supported with the StoreOnce B6200, 6500 and 6600 Systems:

Software

StoreOnce B6200

StoreOnce 6500

StoreOnce 6600

3.13.x

1

X

 

3.16.x

 

2

X

3.18.x

 

X 2

X

1 Supports expanding an existing B6200 cluster by adding 6500 couplets

2 Supports expanding an existing 6500 cluster by adding 6600 couplets

 

Preparation

To use the QR process you must download the QR image and create physical media from it. You will need physical access to the StoreOnce appliance to perform the update.

Once you have downloaded the QR ISO image you will need to download the HPE USB Key Utility for Windows from the HPE website. This is used to copy the content of the QR image to an 8GB or greater USB 2.0 memory stick using a Windows PC. The HPE USB Key Utility for Windows can be downloaded from the HPE Support download web pages for StoreOnce Systems on http://www.hpe.com.

1.   Go to the HPE Support page at http://www.hpe.com/support/hpesc, search for your product (for example, StoreOnce 6500) and select the link for your product, or HPE StoreOnce Systems if your product is not listed.

2.   Under the Download Options tab, click the Get drivers, software & firmware link. If a list of StoreOnce products is displayed, select the link for your product.

3.   Select OS Independent under Operating Systems to display a list of all available downloads.

4.   The HPE USB Key Utility for Windows is under Utility. Click Obtain Software and then Download on the next page.

IMPORTANT: Only USB 2.0 sticks are supported for QR on StoreOnce Systems. USB 3.0 is not currently supported.

 

Using the Quick Restore media

The QR media is to be used only under guidance from HPE Support. It is not required for normal operation of the product.

Contact HPE Support for instructions on using the QR media.
 
Additional product information
Product #: MULTINODE
Global Trade ID: -
Version: Various
Software specification: HPE StoreOnce B6200 Backup system Quick Restore Image v3.13.9 (P9L02-10617.iso)
HPE StoreOnce 6500 and 6600 Systems Quick Restore Image v3.16.7 (P9L02-10599.iso)
HPE StoreOnce 6500 and 6600 Systems Quick Restore Image v3.18.7 (P9L02-10615.iso)
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