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HPE StoreOnce 3100, 3520, 3540, 5100, 5500 System QR Image

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Overview

A Quick Restore (QR) ISO image is available to re-image the software on a StoreOnce System appliance to a known good state. It is only used, under guidance by HPE Support, in the unlikely event of an appliance`s root file system becoming corrupted or lost; for example if multiple OS disk failures have occurred.

 

Warning

Performing a Quick Restore on a StoreOnce 3100, 3520, 3540, 5100 or 5500 System will result in the loss of all backup data stored on the appliance, and will require the user to perform some steps to re-create the storage system on the appliance before it can be used.

 

Supported Software Versions

The following table lists the StoreOnce software versions supported with the appropriate StoreOnce Systems:

Software

StoreOnce 3100

StoreOnce 3520

StoreOnce 3540

StoreOnce 5100

StoreOnce 5500

3.14.0  1

X

X

X

X

 

3.15.x  1

X

X

X

X

X

3.16.x

X

X

X

X

X

3.18.x

X

X

X

X

X

1  Please contact HPE Support if you believe you need QR image for these versions.

 

Preparation

To use the QR process you must download the QR image and create physical media from it. You will need physical access to the StoreOnce appliance to perform the update.

 

Once you have downloaded the QR ISO image you will need to download the  HPE USB Key Utility for Windows from the HPE website. This is used to copy the content of the QR image to an 8GB or greater USB 2.0 memory stick using a Windows PC. T he HPE USB Key Utility for Windows can be downloaded from the HPE Support download web pages for StoreOnce Systems on http://www.hpe.com .

1.    Go to the HPE Support page at  http://www.hpe.com/support/hpesc , search for your product (for example, StoreOnce 5100) and select the link for your product, or  HPE StoreOnce Systems if your product is not listed.

2.    Under the  Download Options tab, click the  Get drivers, software & firmware link. If a list of StoreOnce products is displayed, select the link for your product.

3.    Select  OS Independent under  Operating Systems  to display a list of all available downloads.

4.    The HPE USB Key Utility for Windows is under  Utility. Click  Obtain Software and then  Download on the next page.

 

IMPORTANT:  Only USB 2.0 sticks are supported for QR on StoreOnce Systems. USB 3.0 is not currently supported.

 

Using the Quick Restore media

The QR media is to be used only under guidance from HPE Support. It is not required for normal operation of the product.

Further instructions on how to use the QR Image can be found in the  StoreOnce Backup System service and maintenance guide, which can be found on the Hewlett Packard Enterprise Information Library website:

www.hpe.com/info/storeonce/docs 
 
Additional product information
Product #: SINGLENODE_GEN9
Global Trade ID: -
Version: Various
Software specification: HPE StoreOnce 3100, 3520, 3540, 5100 and 5500 Systems Quick Restore Image v3.16.7 (P9L02-10599.iso)
HPE StoreOnce 3100, 3520, 3540, 5100 and 5500 Systems Quick Restore Image v3.18.7 (P9L02-10615.iso)
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